Corporate Philosophy

Great customer service is at the heart of Diamond’s Corporate Philosophy. This is reflected in our ethical business practices, efficient operating procedures and the integrity of our management and business partners. Our vision, mission and core values are therefore an embodiment of this underlying philosophy.

Our Vision

  Customer Experience Leadership.

Our Mission

Diamond Insurance is dedicated to providing excellent client service and growth for all stakeholders through innovative products and practices, team development and sound business decisions while upholding the highest ethical standards in the insurance industry.

Our Core Values 

 

                          Integrity                                  

The integrity of our people, processes and products are supported by the ethical values adopted in our operations.

 

                     Relationships                         

Stakeholder relationships are highly valued and are pivotal to the success of our business.

 

                        Leadership                             

We aspire to lead by providing the best customer service experience to the insuring public; and a secure and productive future for our team.

 

                           Innovation                              

 Our processes, products and services adapt and remain relevant with changes in technology, consumer needs and the operating environment.

 

                           Teamwork                              

We adopt a shared and unified vision which is the foundation of cooperation in all our undertakings.

 

                          Competence                           

We believe in building, developing and nurturing our team so that their level of competence exponentially improves their future thereby preserving Diamond’s underlying corporate philosophy.